Operations
Deposits and booking confirmations for caterers: protect the date, stop the ghosting
7 July 20267 min readRead
UK small business growth
Senior growth,without the agency overhead.
Strategy, brand, websites, SEO, marketing, and the systems that tie it all together. Built and run by an operator who has founded, scaled, and sold businesses of his own.
Or score your business in 5 minutes
Free 15 minute call. No sales pitch, no pressure.
You shouldn't have to juggle five different people to grow your business.
Most UK small businesses end up stitching together a patchwork of agencies, software, and freelancers. Each one is expensive, slow, or narrow in scope. The bill adds up, the results don't.
Agencies
Charge thousands, take months, and still deliver something generic.
DIY tools
Wix, Canva, Mailchimp. They promise simplicity and eat up time you don't have.
Freelancers
Cheap, but disappear after one thing. You end up juggling five people for five jobs.
Voll replaces the patchwork. Senior operating experience, a single point of contact, a coherent plan across every channel that matters.
- Oxford Master of Physics
- Kodin co-founder (exited 2018)
- Partner, Ecommerce Accountants LLP
- Chartered Wealth Manager (CISI)
What's on offer
What Voll does.
Five connected service areas that cover what a growing small business actually needs. Pick one, pick all, or start with a free call and work it out together.
Process
How Voll works.
A simple, deliberate sequence from first call to handover. You stay in control at every step.
Free 15 minute call
A quick chat to understand the business, what's working, what isn't. No pressure, no pitch.
Audit, scope, and proposal
An honest review of where you stand, then a tailored plan with clear deliverables, timelines, and pricing. No surprises, no hidden costs.
Build in the open
You see progress throughout, not just at the end. Real-time feedback on a live preview.
Launch, handover, and support
Everything goes live and you own it all, with training and documentation included. Stay on a monthly retainer if you want continued help, or walk away with full control.
Sound like what you need?
Book the free 15-minute call. If Voll isn't the right fit, you'll leave with a clearer picture of your next step anyway.
Who it's for
Built for your kind of business.
Voll works with any UK small business. Here's how that looks for the industries we work with most.
Typical problems
No website or a dated one. Relying on word of mouth. Not showing up on Google Maps. Quotes living in a WhatsApp thread.
What Voll does
Professional website with a project gallery, Google Business Profile optimisation, automated review requests after each job, and a simple CRM that tracks leads and quotes.
Before
- Work comes from word of mouth and repeat customers
- No lever to pull when referrals slow down
- Quotes living in WhatsApp and text threads
After
- Top-three local ranking for the trade and area
- Five to ten qualified enquiries a week
- Quotes tracked in a simple CRM
- Review request sent automatically after every job
Dedicated pages, with pricing, for the niches we know best:
Health & wellbeing
Advice & practice
Creative & personal
Don't see your industry? Voll works with any UK small business. Book a free call and we'll talk through what you need.
Work includes.
Businesses Steffen has built, scaled, or supported, with a short write-up of each.
Pension product model, now live.
Built the financial model behind Monzo's pension launch, still in use today.
Read more
Risk model across every loan.
A parametric risk model spanning their full property-backed loan book.
Read more
Faster paraplanning, fewer errors.
Paraplanning workflows automated across multiple document types, over several years.
Read more
Three people to 500+ clients.
Grew a three-person practice to a 25-person firm with 500+ ecommerce clients.
Read more
Virtual concerts, national press.
A pandemic-era social enterprise booking virtual concerts, featured in national press and on TV.
Read more
Client voices
What clients say.
“Steffen and I built Lockdown Presents together in the first weeks of the pandemic. He owned the platform side: site, brand, booking flow, SEO. I ran the musician side. Within months we were in the Telegraph, the Metro, and on BBC Radio 4. I've since watched him do a compressed version of that for other founders, and it still surprises me how quickly he moves.”
Simone Girardeau
Co-founder, Lockdown Presents
“What I didn't want was another designer showing me mockups. Steffen asked about margins and lead times before he asked about colours. That's the bit most people doing websites miss, and it's why Mønstre's site actually works for the business, not just looks nice.”
Tina Jacobsen
Founder, Mønstre
“Steffen built our site and has stayed close to the business since. That ongoing bit is what matters most to me now. He's the person I ping when something isn't working or an idea needs pressure-testing, and it always moves faster than I expect. For a business our size, that's rare.”
James Baggott
Managing Director, Wildwind Windsurfing
Insights
Recent insights.
Notes on growing a small business online. Practical, opinionated, jargon-free.
Operations
How caterers stop quoting dead-end enquiries (and win more weddings)
7 July 20269 min readRead
Operations
Why slow quotes lose caterers the best weddings (and how to answer first)
7 July 20268 min readRead
Ready to grow?
Start with a free 15-minute call. No sales pitch, no obligation. Just a chat about your business and whether Voll is the right fit.